M&E Messaging Guidelines and Protocols

Vital Wave designed and implemented a custom toolkit to enable a multinational technology client to implement a Monitoring & Evaluation (M&E) program for its strategic global investments. The toolkit included an overview of the new M&E program framework and approach, documentation to introduce the tools to the client’s stakeholder, and mapped the tools and approach to the client’s current business process. Vital Wave provided change management and capacity building for client stakeholders to ensure a smooth and successful implementation. The M&E toolkit delivered by Vital Wave provided the client with more robust monitoring and selective evaluation of investment results. The end goal of the engagement, to better capture and communicate both the social and business impacts of the company’s investments, was achieved. Vital Wave was re-engaged by the company to develop messaging guidelines and protocols for impactful communication of M&E results to the client’s stakeholders and to develop “next generation” portfolio-level analysis capabilities in the toolkit.