It is strongly recommended that a complete end-to-end test of the payment cycle be conducted with the bulk payer finance team and vendor before rolling payments out to a wider audience. This will help identify any challenges in the planned payment process and course correct as needed. A good way to test the system is to make payments to staff for per diems or travel allowances.
Key Activities:
- Transfer of funds for test payment
- Test bulk payment with staff
- Completion of post-payment review based on staff test payment
Toolkit Resources for Phase 5:
- Sample First Payment Checklist
- Sample Post-Payment Review Questionnaire
- Phase 5 Full Resources Package (both of the above)
Estimated Duration of Phase: 1 month
Key Learning: Test payments almost always reveal additional unexpected challenges.
