Phase 2: Vendor Selection

Phase2The second key step in the process is to select a service provider (vendor) who can meet the organization’s bulk payment needs. Clearly identifying requirements beforehand will aid in both selecting a vendor, and communicating needs effectively to vendors during the selection process.

Key Activities:

  • Determination of bulk payment system needs
  • Documentation of the vendor selection process
  • Decision on model (MNO-direct or aggregator)
  • Interviewing of vendors
  • Vendor due diligence
  • Selection of winning vendor and finalizing contracts

Toolkit Resources for Phase 2:

Estimated Duration of Phase: 2 months

Key Learning: Clearly defining business requirements early on helps not only to identify the right vendor but also to define the features and functions that an organizations needs.

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