Since 2005, Vital Wave has developed the tools and methodologies for large-scale digital service delivery in low-resource environments. These methods are grounded in user-centered design and a systems approach. For clients, this means solutions and programs are designed and implemented with a comprehensive view of all aspects of delivery, from user needs to existing systems in place.
Vital Wave understands that no effective digital intervention can scale in a vacuum. The firm helps clients develop and manage complex partnerships, develop the appropriate business model, and advocate for market growth policies. The advantages for funders and beneficiaries are greater reach, higher adoption, and lower costs.