Digitizing Payments Process Kit

This collection of documents provides practical guidance and resources for organizations that are shifting from cash-based to mobile payments for employees, contractors, or program beneficiaries. It was created by Vital Wave in coordination with USAID and with the support of the Bill and Melinda Gates Foundation after the successful implementation of a digital payments project in Uganda. However, the toolkit is far more than a project report. In addition to describing the challenges and potential solutions for the expansion of mobile payments in Uganda, it contains a practical work plan, a description of required roles, processes, and resources, and dozens of useful tools for USAID missions, donor agencies, implementing partners, mobile operators, Business Process Outsourcing vendors, and other interested service or technology providers.

Release date: May 2014
Download toolkit (94 pages)

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